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September 23, 2017, 11:36:09 PM

Author Topic: HELP I lost my game  (Read 829 times)

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Offline deb

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HELP I lost my game
« on: December 06, 2013, 03:14:41 PM »
I started playing last night and played for about 8 hours. When I finished I was at ranked 225 (aprox). When I tried to sign in this am, I was back at page 1. I may have pushed the 'sign up' button again (not sure) but my email address and password are definitely taking me to the beginning. Is there any way to get back to the game I started? What am I missing?

Offline Matt H

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Re: HELP I lost my game
« Reply #1 on: December 06, 2013, 03:29:36 PM »
Did you use the existing player login in the upper right corner?
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Offline deb

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Re: HELP I lost my game
« Reply #2 on: December 06, 2013, 04:08:44 PM »
not initially, I didn't see it. I used the original one...is there any way to reset the game or to delete the 2nd account on my email address?

Offline Matt H

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Re: HELP I lost my game
« Reply #3 on: December 06, 2013, 04:11:38 PM »
You'll need to submit a ticket using the in game support link to get further assistance with your accounts.
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Offline deb

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Re: HELP I lost my game
« Reply #4 on: December 06, 2013, 05:10:01 PM »
thank you