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February 29, 2020, 09:34:21 AM

Author Topic: Reset account  (Read 786 times)

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Offline tlitschel

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Reset account
« on: December 19, 2011, 02:08:55 PM »
Is this a bug that when I leave my game for a couple of days, it resets back to the start?  This has happened about 20 times now and if it continues, I will not be playing thins game.  it is frustrating as I can't get anywhere with the game this way.

Offline Matt H

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Re: Reset account
« Reply #1 on: December 19, 2011, 02:12:29 PM »
You'll need to submit a ticket via the in game support link for us to look in to this further. However, accounts will only reset after an extended period of inactivity, not a few days. Are you sure other players aren't attacking you while you are gone for the few days and destroying your ships?
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Offline rick blackford

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Re: Reset account
« Reply #2 on: December 20, 2011, 07:16:13 AM »
I remember the first time I was attacked. I thought "Why can't I run a daily mission?" Then I checked my messages. Thanks War Monger for that. hahaha
SFCO Uni - Rick Blackford, Leader, Valente do Moita
Uni2 - Emperor R, no longer active here
Nova Uni - Nova1, Harrasser, N:S:K, gave this one up!
SDE, Lancelot, Not playing anymore

Offline tlitschel

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Re: Reset account
« Reply #3 on: December 29, 2011, 02:37:51 AM »
I have not recieved any reports about being attacked, instead I just keep getting the welcome message, and that is it.  I have found that my game keeps resetting after about 12 hours here.

Offline rick blackford

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Re: Reset account
« Reply #4 on: December 29, 2011, 05:18:43 PM »
Have you submitted a support ticket yet?
SFCO Uni - Rick Blackford, Leader, Valente do Moita
Uni2 - Emperor R, no longer active here
Nova Uni - Nova1, Harrasser, N:S:K, gave this one up!
SDE, Lancelot, Not playing anymore

Offline Monkey D. Luffy

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Re: Reset account
« Reply #5 on: December 29, 2011, 05:48:47 PM »
Yeah, what Rick said...

OM already said to submit a ticket... so?... results please.
~Monkey D. Luffy - Retired.

 

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